Impact Group Launch

Moorview Care CEO, Julie Wells-Colley, to Lead New IMPACT Group Focused on Using Data to Improve Lives

Moorview Care is proud to announce that we have been selected to join and lead a new national IMPACT Network group dedicated to transforming how data is used across Adult Social Care. IMPACT is a £15 million UK centre for implementing evidence in adult social care. It is funded by the Economic and Social Research Council (ESRC) and the Health Foundation. This is a significant opportunity, both for Moorview Care and the wider sector, to influence how evidence, insight, and lived experience shape the future of support.To begin this important work, Julie recently met with people we support, their families, and members of our Business Support Team. The purpose was simple: to explore how data can be used in a more meaningful, ethical and person-centred way, ensuring it genuinely improves people’s lives rather than becoming a tick-box exercise.

Why This Work Matters

The IMPACT programme was established to address a long-standing issue in Adult Social Care: while the sector holds vast amounts of data, it is often fragmented, inconsistent, or underused. Compared to health services, social care lacks standardised systems, shared definitions, and clear pathways for turning everyday information into real-world improvements.As highlighted in the IMPACT discussion material Using Data to Improve Services, when used well data can:

🟢 Provide insight into people’s needs and experiences

🟢 Improve decision-making at frontline and strategic levels

🟢 Help services identify what works

🟢 Support greater personalisation

🟢 Reduce risks, improve safety, and strengthen outcomes

🟢 Ensure resources are used where they make the biggest difference

The Department of Health and Social Care has summarised it best:

“Data can make a life better, or even save it.”

Moorview Care's new role within IMPACT will help ensure that this potential is realised, not just in theory but in day-to-day practice.

What the Group Hopes to AchieveThe new IMPACT group will draw together people with lived experience, practitioners, service leaders and researchers. The aim is to co-design practical approaches that make data more useful, more accessible and more reflective of what truly matters to people who draw on care.

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The group’s work focuses on three ambitions:

1. Making data meaningful and person-centred

Too often, quantitative data prioritises what can be counted, not what counts. The group aims to ensure that data collection includes what people say about their lives, wellbeing, relationships, and aspirations—not just their care tasks or risks.

2. Reducing fragmentation and improving flow of information

Adult Social Care currently suffers from data that is duplicated, inconsistent, or disconnected. The group will explore how information can move more smoothly through the system so that support teams, families, and people drawing on care have a shared understanding of needs and outcomes.

3. Using evidence to improve practice and shape better services

Data should not sit in spreadsheets; it should drive improvement. The group will identify practical ways for organisations like Moorview to use data to:

✅ Identify gaps in support

✅ Strengthen prevention

✅ Improve workforce planning

✅ Highlight inequalities

✅ Understand what works and why

This aligns with national strategies calling for greater digitalisation, better integration with health data, and more evidence-informed commissioning.

What We Heard from the People We Support and Their Families

Julie’s introductory session gathered invaluable insights, highlighting that people want transparency about what data is collected and why. Families value consistency, especially across different services and professionals. People worry about data being collected “about them” but not used “for them”. Everyone wants assurances about privacy, consent and dignity. Most importantly, people want data to help them live the life they choose, not to reduce them to numbers. These voices will ground the group’s work and ensure it reflects real priorities, not just system priorities.

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Objectives of the IMPACT Scheme

Using the IMPACT discussion framework, the group will work toward clear national objectives:

✔ Improve the quality and consistency of Adult Social Care dataBy exploring minimum data sets, shared standards and better digital tools.

✔ Strengthen the integration of health and social care informationEnsuring smoother communication and reducing gaps that can put people at risk.

✔ Build evidence-based practice across the sectorSupporting organisations to use data to evaluate what works and design better support approaches.

✔ Ensure ethical, safe, and consent-led use of dataBalancing the need for information with the rights and dignity of individuals.

✔ Champion lived experience at every stagePlacing people drawing on care—and their families—at the heart of decision-making.

✔ Generate practical guidance that care providers can actually useNot theoretical models, but tools and approaches that improve everyday support.

What This Means for Moorview Care

Julie positions Moorview Care at the forefront of national thinking. It gives us the opportunity to:

🟢 Influence national policy

🟢 Share our experience in leading personalised, community-based support

🟢 Learn from best practice across the UK

🟢 Strengthen our own internal data systems

🟢 Ensure our decisions are grounded in both evidence and lived experience

This work directly supports our mission to ensure every person we support has the opportunity to live a rich, fulfilling and self-directed life.